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Handcrafted since 1846
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Sizing & fit
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Can I return or exchange my Sandgrens Too products?
No, Sandgrens Too products are not eligible for returns or exchanges. Please measure your feet to get the right size. Our customer care representative is more than happy to help with sizing and fit.
What type of imperfection may I expect?
The imperfections may differ between each product, no product will be the same as the other. Some minor imperfections can be:
▪︎ Leather scratches▪︎ Leather discolouration▪︎ Missing heel pad▪︎ Wood chipping in a non-critical area for structure or functionality▪︎ Excess glue from heel pad or rubber sole▪︎ Missing staple in non-essential area for structure or functionality.
Will there be any structural defects?
No, this product has been made with the same high-qualitynatural materials that Sandgrens is known for. This product has been carefully reviewed and passed a quality inspection and will not have any structural defects or affect the functionality in any way.
Product picture disclaimer
We are unable to display a picture showing the Sandgrens Toocollection pairs in its exact imperfection. The product picture does not represent the exact pair you will receive; it shows only the style and color of the product.
To be sure you find the right size, simply measure the length of your feet and compare your longest measurement to the style's specific size guide.
→ If you are between sizes we always recommend sizing up. The base is made of wood and if your foot measurements are longer than the base, it will most likely not be comfortable your feet to rest on.→ You'll find the style's size guide located on the product pages, just over the sizing options (you’ll see a tape measure icon).
The Sandgrens Too Collection includes clogs that might have minor imperfections, but they are still loved and always as functional as any first-quality pair. We hope to create a more sustainable future by offering these products at a fraction of the cost.Because every pair of clogs deserves a second chance.
Clog measurements:Heel height: 3 1/8'' (8 cm)Toe height: 1 1/4'' (3.2 cm)
Fit:NarrowLeather:Vegetable tanned leatherClogs consist of:Base: European Lime Wood Sole: Rubber sole Fastening: Staples
ExchangeCustomer satisfaction is very important to us. Therefore, we accept exchanges in the event that the size, style or color does not meet our customers’ needs. Exchanges are accepted as long as they are in an unworn, re-sellable condition. Exchanges must be received within 30 days of the order confirmation date. Once received we will send you an email update. Please allow 5-10 business days to process the exchange. Once the exchange is processed, Sandgrens will ship the new pair of clogs to the customer at no additional cost. However, all shipping fees will apply for each exchange thereafter. Shipping Once the order is confirmed, your clogs will ship from either Sweden or our U.S.-based warehouse. Make sure to check your spam filter for your order confirmation emails. Orders will ship within one to five business days. We’ll provide you with tracking details via email once your order is shipped. Special shipping rate apply. Please see FAQ for more details. We ship world wide. Duties may apply to your specific country, which, customers are responsible for. Signature required for package deliveries. Payment The privacy of our customers is of the utmost importance to us. We accept PayPal and all major credit cards (Visa, MasterCard, American Express and Discover). Final transactions will be in USD. We never store any customer information used on our Web Site or mailing list, nor will any of this information be shared with third parties.
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